Returns & Exchanges
At Clove Technology, we want you to be fully satisfied with your electronics purchase, which is why we offer a 14-day return window for most products in their original, unused condition. Whether you have changed your mind or received a faulty item, our dedicated support team is here to ensure a smooth and transparent resolution.
Contact Support
Notify our customer service team within 14 days of receipt to request a Return Merchandise Authorization (RMA) number and confirm your eligibility.
Secure Packaging
Carefully pack the item in its original manufacturer packaging, including all accessories, manuals, and cables to avoid deductions for missing components.
Ship the Item
Clearly mark your RMA number on the outer shipping box and send the package to our UK warehouse using a tracked and insured courier service.
Inspection and Refund
Once received, our technicians will inspect the device; approved returns will be processed for a refund or exchange within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing